ITML - Lösungen für SAP-Produkte

The SAP NWBC is aimed at professional users. It is based on the runtime environment Netweaver and uses web dynpros. But this also means that an application must always have access to the central online backend SAP ERP. It therefore does not offer offline capability. In addition, the traditional transactional approach is being retained, which means that users from in-house admin sections get on well with it, but for users in Marketing and Field Sales or service engineers and production staff the software remains cumbersome due to that transactional bias. However, usability has improved through the Power Lists and also by virtue of the fact that web dynpros can be run in addition to the normal SAP GUI transactions.

The two concepts have several things in common:

Both business clients no longer use a proprietary protocol but HTTP and exchange HTML and XML contents with the server. Both clients are based on development models according to the Model View Controller principle and serve to construct application frontends with flexible architecture and a high level of user-friendliness.

• makes optimum use of local resources
• offers a modern UI ( - similar to Microsoft Office - recognition factor!)
• can swap data with desktop (no browser restrictions)
• configuration of the interface via drag'n drop
• caching of data in local applications
• can be operated offline and access local databases
• ITML also delivers ready-made business applications
• does not only serve as user interface but also as holistic development platform
• new modules can be implemented by the customer or service provider at very low cost (fast ROI)

User requirements increasingly determine the type of software to be used in an operating department. Both user-friendliness and performance are playing an increasingly important part. With the new ITML > Smart Business Client, ITML GmbH from Pforzheim is taking up modern architecture concepts and combining them with new applications for CRM and service management based on SAP ERP. In addition to their user-friendliness, these solutions uniquely offer the possibility of changing "on-the-fly" between offline and online mode.