ITML - Lösungen für SAP-Produkte

ITML > IDOC Monitor: transparency and processing of IDOCs - simple and integrated

The inbound and outbound documents are transported within the SAP ERP system via so-called IDOCs (Intermediate Document). The transport layer is called ALE (Application Link Enabling).

The problem in day-to-day operation is that the procedures for error processing within the SAP system are very complex. This means that only departments with IT expertise will be able to correct data or deal with errors. 

But often, only the operating department has the knowledge to assess the data contents - but unfortunately not the know-how to operate the tools within SAP.

This is precisely where the ITML > IDOC Monitor comes in:

Simple selection and user interface for the operating departments to deal with content errors in the IDOCs (e.g. swapped figures in material numbers, prices not entered etc.).

IDOC Workflow Engine (automatic error forwarding)

Certain errors unfortunately tend to occur repeatedly. These errors can often be categorised. In some cases, you can define in advance which processing steps are to be performed when a certain error occurs.

This is where the ITML > IDOC Workflow Engine comes in:

The Workflow Engine recognizes processing errors relating to inbound IDOCs.  It processes the errors on the basis of a knowledge database by checking certain parameters required for further processing (who did the IDOC come from, what is its status, what is the error message, who is responsible in-house for this customer, for this interface).

The Workflow Engine will then distinguish three cases:

1. IDOC is forwarded to the operating department via e-mail or work item (for manual check and processing)
2. IDOC is deleted or its status set to 'completed' (applicable for instance if sent in duplicate)
3. IDOC is processed automatically on the basis of the customizing entries (knowledge database) (e.g. several transactions, function modules etc. initiated)

ITML > EDMS

ITML > EDMS is a solution for document selection and mass output for customers, who use SAP Document Management for the material master in production and service modules or consider doing so.

Documents can be searched for by material, equipment and BOM structure and then displayed and output. Spare part BOMs can be compiled from production orders, equipment BOMs and material BOMs.
The selected documents can be saved as different BOMs to allow repeated output in the future.

The program logic allows operating manuals, maintenance, service and operating instructions to be generated automatically at the press of a button. Connection to plot management systems is also possible, as is the output of the files into a directory.