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ITML - Lösungen für SAP-Produkte

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ITML > CSM:
The integrated Service solution based on SAP ERP

With ITML > CSM your Service Management will become a coherent and efficient process. The software solution supports all the required functions, from complaints handling to repair processing - without interface. Whether in the front office or the back office, in house or in the field - all employees benefit from easily accessible data that is always up-to-date.

ITML > CSM Highlights

Customer Service solution to control your processes on the basis of SAP R/3 and SAP ERP - without interface
No further platform (and therefore no interface) required to map your Service processes
Simple operation, user-friendly, yet SAP compatible
Transparency in the Service process
Motivated employees in Service and Customer Care
Customer integration in web-based scenarios possible

ITML GmbH

Stuttgarter Straße 8
75179 Pforzheim

Telefon: +49 7231 145 46 0
Telefax: +49 7231 145 46 99

E-Mail: info@itml.de
Internet: www.itml.de

Support: Germany: +49 7231 / 145 46 60 | Switzerland: +41 32 / 342 70 10