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ITML > Support<Premium>

Inclusive support quota
  • Defined support quota, which is included in monthly rate
Workshop led by Senior Consultant
  • One-day workshop

Content is selected

  • in consultation with the client and
  • on the basis of the support requests as well as
  • the input from the Support Team
Free-of-charge attendance (per year)
  • at one ITML event
  • at five exhibitions (where ITML is represented)
Regular EarlyWatch
  • Performed monthly
  • Incl. documentation and logs
Strategic Monitoring
  • Monthly service reporting
  • Analysis of support instances
  • Recommendation of measures to optimise the system
    and/or reduce the extent of support required

ITML GmbH

Stuttgarter Straße 8
75179 Pforzheim

Telefon: +49 7231 145 46 0
Telefax: +49 7231 145 46 99

E-Mail: info@itml.de
Internet: www.itml.de

Support: Germany: +49 7231 / 145 46 60 | Switzerland: +41 32 / 342 70 10

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Support

+49 72 31/145 46-60support@itml.deContact form


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